{"id":29065,"date":"2025-08-27T07:55:19","date_gmt":"2025-08-27T07:55:19","guid":{"rendered":"https:\/\/appzetopro1.sonibuilders.in\/?page_id=29065"},"modified":"2025-08-27T07:55:20","modified_gmt":"2025-08-27T07:55:20","slug":"return-and-refund","status":"publish","type":"page","link":"https:\/\/appzetopro1.sonibuilders.in\/?page_id=29065","title":{"rendered":"Return And Refund"},"content":{"rendered":"\n<p>At <strong>S Jewellery<\/strong>, customer satisfaction is our top priority. We take great care in crafting and delivering your jewellery. However, if you are not completely satisfied with your purchase, our Return &amp; Refund Policy will guide you through the process.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Eligibility for Returns<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns are accepted within <strong>7 days<\/strong> of receiving your order.<\/li>\n\n\n\n<li>Items must be <strong>unused, unworn, and in their original packaging<\/strong> with tags intact.<\/li>\n\n\n\n<li>Customized, engraved, or made-to-order jewellery pieces are <strong>not eligible<\/strong> for return unless they arrive damaged or defective.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Non-Returnable Items<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Earrings (for hygiene reasons).<\/li>\n\n\n\n<li>Gift cards and vouchers.<\/li>\n\n\n\n<li>Sale or discounted items (unless damaged\/defective).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Return Process<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact our support team at <strong><a>support@sjewellery.com<\/a><\/strong> within <strong>7 days<\/strong> of delivery.<\/li>\n\n\n\n<li>Share your <strong>order number<\/strong> and <strong>reason for return<\/strong> along with product images.<\/li>\n\n\n\n<li>Once approved, our team will guide you on how to ship the item back.<\/li>\n\n\n\n<li>The product must be shipped back safely in its original packaging.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Refund Policy<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be initiated after we receive and inspect the returned item.<\/li>\n\n\n\n<li>Approved refunds will be processed within <strong>7\u201310 business days<\/strong>.<\/li>\n\n\n\n<li>Refunds will be credited to the <strong>original payment method<\/strong>.<\/li>\n\n\n\n<li>Shipping charges (if any) are <strong>non-refundable<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Exchanges<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exchanges are available for <strong>size or design issues<\/strong>, subject to stock availability.<\/li>\n\n\n\n<li>In case the requested item is unavailable, we will issue a refund or store credit.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Damaged or Defective Items<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you receive a damaged or defective product, please contact us within <strong>48 hours<\/strong> of delivery with images\/video proof.<\/li>\n\n\n\n<li>We will arrange a replacement or issue a full refund at no extra cost.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Contact Us<\/strong><\/h3>\n\n\n\n<p>For any questions about returns and refunds, reach out to us:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>Email:<\/strong> <a>support@sjewellery.com<\/a><br>\ud83d\udccd <strong>Address:<\/strong> [Your business address here]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At S Jewellery, customer satisfaction is our top priority. We take great care in crafting and delivering your jewellery. However,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29065","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/appzetopro1.sonibuilders.in\/index.php?rest_route=\/wp\/v2\/pages\/29065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/appzetopro1.sonibuilders.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/appzetopro1.sonibuilders.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/appzetopro1.sonibuilders.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/appzetopro1.sonibuilders.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29065"}],"version-history":[{"count":1,"href":"https:\/\/appzetopro1.sonibuilders.in\/index.php?rest_route=\/wp\/v2\/pages\/29065\/revisions"}],"predecessor-version":[{"id":29066,"href":"https:\/\/appzetopro1.sonibuilders.in\/index.php?rest_route=\/wp\/v2\/pages\/29065\/revisions\/29066"}],"wp:attachment":[{"href":"https:\/\/appzetopro1.sonibuilders.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}