At S Jewellery, we take pride in ensuring that your jewellery reaches you safely, securely, and on time. Please read our Shipping & Delivery Policy carefully before placing your order.

1. Processing Time

  • All confirmed orders are processed within 1–3 business days.
  • Customised or made-to-order jewellery may take additional time, which will be communicated at the time of purchase.

2. Shipping Methods & Charges

  • We partner with trusted courier services to ensure safe delivery.
  • Standard Shipping: [X–Y business days] (Free above ₹___ / Charged at ₹___)
  • Express Shipping: [X business days] (Charges applicable)
  • Final shipping charges (if any) will be displayed at checkout.

3. Delivery Timeline

  • Domestic Orders (within India): Usually delivered within 5–7 business days after dispatch.
  • International Orders: Delivery may take 10–15 business days, depending on customs clearance and destination.

4. Order Tracking

  • Once your order is shipped, a tracking ID will be shared via email/SMS.
  • You can track your order directly on our website or the courier partner’s site.

5. Delivery Address

  • Please ensure that the shipping address provided is correct and complete.
  • S Jewellery will not be responsible for delays or failed deliveries due to incorrect/incomplete addresses.

6. Delays

  • While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, holidays, or courier partner issues.
  • In such cases, we will keep you updated.

7. Damaged or Missing Items

  • If your package arrives damaged or with missing items, please contact us within 48 hours of delivery with photos of the package. We will investigate and resolve the issue promptly.

8. Contact Us

For any questions regarding shipping and delivery, feel free to reach out:

📧 Email: support@sjewellery.com
📍 Address: [Your business address here]